Support Center
We're here to help you get the most out of Sudoku Summit
🚀 Getting Started
New to Sudoku Summit? Learn the basics and start playing in minutes.
Quick Start GuideFrequently Asked Questions
Getting started is easy:
- Open the app and tap "New Game"
- Choose your difficulty level (Easy, Medium, Hard, or Expert)
- Tap on empty cells and select numbers 1-9
- Use the hint system if you get stuck
- Your progress is automatically saved
Our smart hint system teaches you real Sudoku strategies:
- Tap the hint button (💡) to get help
- Hints explain the logic behind each move
- Learn techniques like "naked singles" and "hidden pairs"
- Hints can be disabled in Settings if you prefer
Yes! Sudoku Summit works completely offline. No internet connection required to play, and your progress is saved locally on your device.
Pencil marks help you track possible numbers:
- Tap the pencil icon to enable note mode
- Tap numbers to add/remove them as small notes in cells
- Notes automatically update when you place numbers
- Turn off note mode to place actual numbers
Customize your visual experience in Settings:
- Highlight Same Numbers: Shows all instances of the selected number
- Highlight Region: Shows the row, column, and 3x3 box of selected cell
- Show Errors: Highlights mistakes in red
View detailed statistics in the Stats tab:
- Games played and won for each difficulty
- Best completion times and averages
- Win rates and current win streaks
- Progress tracking across all skill levels
Try these troubleshooting steps:
- Close and restart the app
- Restart your device
- Make sure you have the latest app version
- Check that your device has sufficient storage space
- If issues persist, contact support with your device model and iOS/Android version
Yes, currently all progress is stored locally on your device. Deleting the app will remove your saved games and statistics. We recommend finishing your current game before uninstalling.
Absolutely! Sudoku Summit is completely free to download and play. We will never show ads, require subscriptions, or ask for in-app purchases. It's our commitment to providing a pure puzzle experience.
🚀 Quick Start Guide
New to Sudoku or our app? Here's everything you need to know:
- Choose Your Level: Start with Easy if you're new to Sudoku
- Learn the Rules: Fill the 9×9 grid so each row, column, and 3×3 box contains digits 1-9
- Use Hints Wisely: Our educational hints teach you solving strategies
- Take Notes: Use pencil mode to track possible numbers
- Practice Regularly: Your skills will improve with each puzzle
Still Need Help?
Our support team is here to assist you with any questions or issues.
📧 Email Support
support@lakedesign.co📱 In-App Feedback
Use the feedback form in Settings
When contacting support, please include:
- Your device model (iPhone 12, Samsung Galaxy S21, etc.)
- Operating system version (iOS 15.2, Android 12, etc.)
- App version (found in Settings → About)
- Detailed description of the issue
- Steps to reproduce the problem (if applicable)